American ExpressNon Consumer

Dispute Types
	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	Total
Consumer	22	40	82	24	55	164	436	585	363	24	1795
Employment	1	4	5	6	4	1	1	1	2	1	26
Total	23	44	87	30	59	165	437	586	365	25	1821

Dispositions
	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	Total
Awarded	4	15	35	10	4	4		2	2	1	77
Settled	14	22	43	15	47	144	416	541	264	21	1527
Administrative	5	4	5	2	1		2	1	17	2	39
Withdrawn		3	1	2	7	14	19	39	81	1	167
Dismissed			3	1		3		3	1		11
Total	23	44	87	30	59	165	437	586	365	25	1821

Awards
	2012	2013	2014	2015	2016	2017	2019	2020	2021	Total
Unknown	3	9	24	5	4		2			47
Business	1	6	11	5		3		2	1	29
Consumer						1				1
Total	4	15	35	10	4	4	2	2	1	77