American Express ADRNon Consumer

Dispute Types
	2016	2017	2018	2019	2020	2021	Total
Consumer	6	56	228	302	357	41	990
Employment		1	1	1	1	1	5
Total	6	57	229	303	358	42	995

Dispositions
	2016	2017	2018	2019	2020	2021	Total
Awarded	1	3		1	1	2	8
Settled	5	47	217	278	259	34	840
Dismissed		3		3	1		7
Withdrawn		4	10	20	81	2	117
Administrative			2	1	16	4	23
Total	6	57	229	303	358	42	995

Awards
	2016	2017	2019	2020	2021	Total
Unknown	1		1			2
Business		2		1	2	5
Consumer		1				1
Total	1	3	1	1	2	8