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Citibank, N.A.
Non Consumer
Dispute Types
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Total
Consumer
3
79
166
119
158
133
66
37
77
127
114
70
82
1231
Employment
1
2
7
9
14
18
45
30
18
18
10
7
5
184
Total
4
81
173
128
172
151
111
67
95
145
124
77
87
1415
Dispositions
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Total
Awarded
2
49
83
77
118
99
35
7
9
3
12
1
2
497
Settled
1
21
27
40
29
31
63
46
75
116
104
73
80
706
Administrative
1
2
7
4
18
8
3
3
2
1
49
Withdrawn
9
56
7
7
6
8
2
5
17
8
4
129
Dismissed
7
2
9
4
9
3
34
Total
4
81
173
128
172
151
111
67
95
145
124
77
87
1415
Awards
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Total
Unknown
2
44
42
45
35
33
11
4
2
2
1
221
Business
5
41
32
79
65
21
2
5
2
7
1
1
261
Consumer
4
1
3
1
2
1
2
14
Consumer/Business
1
1
Total
2
49
83
77
118
99
35
7
9
3
12
1
2
497
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