Level Playing Field
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Educational Testing Service
Non Consumer
Dispute Types
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Total
Consumer
2
11
15
20
42
17
29
21
7
14
19
6
203
Employment
2
2
Total
2
11
15
22
42
17
29
21
7
14
19
6
205
Dispositions
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Total
Awarded
2
10
15
19
40
15
27
21
7
14
19
6
195
Withdrawn
1
2
2
2
2
9
Settled
1
1
Total
2
11
15
22
42
17
29
21
7
14
19
6
205
Awards
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Total
Unknown
2
7
12
15
40
15
27
21
4
2
145
Business
1
3
4
3
11
17
4
43
Consumer
2
1
1
2
6
Consumer/Business
1
1
Total
2
10
15
19
40
15
27
21
7
14
19
6
195
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